Program evaluation sample questionnaire

Home QuestionPro Products Surveys. Such a questionnaire can help institutions and organizations understand the factors that help satisfy program participant needs. Hence, it can enable them to modify the programs accordingly based on their opinions. Such a questionnaire will enable an institution to gain insight on parameters such as course curriculum evaluation, how well the course was taught, and satisfaction level with the services provided during the program. In such a case, a social studies course evaluation survey template can help the institution to evaluate its current program.

It can make strategic changes to the existing programs based on the participant feedback. When conducting a survey questionnaire, there are a few things that have to be kept in mind. It is crucial to understand the objective of creating an online survey , the research design to be used, the amount of qualitative and quantitative data you want to collect, and what demographic questions to be included.

Such points will help you create a useful survey to measure satisfaction scores and give you good response rates. When running a program satisfaction survey, the organization or the institution should cover questions that will help gauge the satisfaction level of the participants regarding the following points:.

The classroom environment and course material — Questions related to the overall classroom environment, which may revolve around hygiene, location, etc. Hence, understanding the participant feedback regarding the methods used for teaching and their effectiveness is a crucial point to take into consideration to gauge if the participant needs are being satisfied.

Evaluation of other participants in the program — Most programs have a set eligibility criterion to participate in programs. These criteria help institutions to create a learning environment for all students. Hence, questions related to facilitators and participants should be covered in program satisfaction questionnaires. Administrative processes — It is important for institutions to get feedback on the administrative processes involved in the program.

Questions related to registrations, fees payments processes, etc. The effectiveness of the program — One of the most important points to be evaluated is the effectiveness of the program.

Direct questions or open-ended questions can give you an accurate measurement of the satisfaction levels of the participants. Though you're welcome to continue on your mobile screen, we'd suggest a desktop or notebook experience for optimal results. Survey software Leading survey software to help you turn data into decisions.

Research Edition Intelligent market research surveys that uncover actionable insights. Customer Experience Experiences change the world. Deliver the best with our CX management software. Workforce Powerful insights to help you create the best employee experience. What are the program satisfaction survey questions?

Top 5 things to include in a program satisfaction survey When running a program satisfaction survey, the organization or the institution should cover questions that will help gauge the satisfaction level of the participants regarding the following points: The classroom environment and course material — Questions related to the overall classroom environment, which may revolve around hygiene, location, etc.

Top 21 program satisfaction survey questions for questionnaires Considering your complete experience with the program, how likely would you be to recommend it to a friend or colleague?

What was the program name you enrolled for? What year did you attend the program? Additional Resources Morra Imas, L. The Road to Results: Designing and conducting effective development evaluations. Stern, E. Evaluation models: Viewpoints on educational and human services evaluation. New York: Kluwer Academic Publishers. She is also a Doctoral Candidate in Adult Education and Comparative International Education at Pennsylvania State University and a Visiting Researcher with RET, an international organization providing secondary and post-secondary education to displaced peoples worldwide.

Learn more about how to file a complaint about a distance program or courses. Skip to main content. Asking Program Evaluation Questions. What are their needs? What specific services are needed? How could those services be provided? Through what mechanisms or arrangements? Some sample questions are: Who is the target population? What services do they need? Are objectives met?

If so, how? If not, why not? Are activities conducted with the target population? Are there other populations the program should be working with? Is the target population adequately reached by and involved in activities? How does the target population interact with the program?

What do they think of the services? Are they satisfied? Some sample questions are: What are the outputs, outcomes, objectives, and goals of the project? Are outcomes, objectives, and goals achieved? Do they have negative effects? Sample questions are: Is the cost of the services or activities reasonable in relation to the benefits? Are there alternative approaches that could have the same outcomes with less cost?

According to Owen and Rogers , there are three levels of evaluation questions at this stage in project planning: Policy level — how does, or could, the evaluation impact relevant policy?

According to Rossi, Freeman, and Lipsey , evaluation questions must be: Reasonable and appropriate, or realistic in the given project or program. Answerable, similar to the reasonableness of a question, good evaluation questions must be able to be answered to some degree of certainty. If questions are too vague or broad, or require data that is unavailable or unobservable, they are not answerable.